Privacy Policy
This Privacy Policy describes how Grappes (“we”, “our”) collects, uses and protects the information you share when using grappes.dev (the “Service”). We care about your privacy and only collect what we need to make the Service work.
1. Information we collect
- Onboarding input: the business description, references and preferences you provide to generate your site.
- Uploaded assets: images, logos, brand guidelines and any files you share with us.
- Account data: email address and, for paid plans, billing information handled by our payment processor.
- Usage data: anonymous analytics about how the Service is used, to improve features and fix bugs.
2. How we use your information
We use your information only to:
- generate, preview and publish your website;
- process payments and manage your subscription;
- send transactional emails about your account or site;
- improve the Service and debug issues.
3. AI processing
When you describe your business, your input is sent to large language model providers to generate copy, layouts and design decisions. We do not use your content to train public AI models. Model providers process the data solely to return a response to us.
4. Sharing with third parties
We share information only with service providers who help us run the Service: hosting, payments, email delivery, analytics, and AI model APIs. These providers are bound by confidentiality and data-protection obligations.
5. Data retention
We retain your account data and generated sites for as long as your account is active. You can request deletion at any time by contacting us. Billing records are retained for the period required by applicable tax law.
6. Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to certain processing. To exercise any of these rights, contact us at start@grappes.ai.
7. Cookies
We use essential cookies to keep you signed in and optional analytics cookies to understand how the Service is used. You can disable non-essential cookies in your browser settings.
8. Security
We use industry-standard measures to protect your data in transit and at rest, including encryption, access controls and regular security reviews. No system is perfectly secure, but we work hard to minimize risks.
9. International transfers
Your data may be processed in countries other than your own, in line with applicable data-protection standards.
10. Children
The Service is not directed at children under 16. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated on this page or by email.
12. Contact
Questions about this policy or your data? Reach us at start@grappes.ai.